The Role of Smartphone Applications in Enhancing Operational Efficiency in Construction Projects in Jordan
DOI:
https://doi.org/10.35516/Hum.2026.10537Keywords:
Smartphone applications, Construction projects, Communication, Decision-making, Jordan.Abstract
Objectives: This study aimed to identify the role of smartphone applications in improving communication, resource management, and decision-making in construction projects in Jordan. It also investigates their relationship with variables such as project size, geographic location, and technological infrastructure to identify opportunities and limitations in their application.
Methods: A descriptive research approach was employed, utilizing a survey methodology. Data was collected through a structured electronic questionnaire distributed to 210 engineers involved in construction projects across Jordan. Statistical analyses, including ANOVA, were conducted to evaluate the impact of smartphone applications on various aspects of project management.
Results: The study results showed that smartphone applications significantly enhance communication and accelerate decision-making, contributing to improved project performance. However, their effectiveness in managing resources, mitigating risks, and reducing errors was found to be limited. The findings highlight the influence of variables such as geographic location and technological readiness on the adoption and impact of these applications.
Conclusions: The study recommends that smartphone applications are valuable tools for improving efficiency and coordination in construction projects, particularly in communication and decision-making processes. However, challenges remain in fully leveraging their potential, especially in complex and large-scale projects. Recommendations include targeted training, IT infrastructure improvements, and integration with advanced technologies such as BIM and Digital Twin to optimize their utility.
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