واقع الصمت والصوت التنظيمي لدى الموظفين في الجامعات الفلسطينية العامة والخاصة والحكومية

Abeer  Alwahaidi; Mohammad  Emran

doi:10.35516/edu.v51i1.4786

Authors

Abeer Alwahaidi Educational Administration, Higher Education Department, Arab American University, Ramallah, Palestine https://orcid.org/0009-0005-0233-9184
Mohammad Emran Educational Administration, Higher Education Department, Arab American University, Ramallah, Palestine https://orcid.org/0009-0003-8981-5766

DOI:

https://doi.org/10.35516/edu.v51i1.4786

Keywords:

Organizational silence, organizational voice, public universities, private universities, governmental universities, Palestine

Abstract

Objectives: Identifying the reality of organizational silence and organizational voice among employees in Palestinian universities of all its types (public, private, and governmental).

Methods: Aanalytical descriptive approach was used, and the questionnaire as a tool of the study, which was built based on the (Van Dyne et al., 2003) scale of organizational silence and organizational voice. The questionnaire was distributed in a stratified random manner to a sample of (301) respondents from the study population consisting of academics assigned to supervisory positions in all regular universities in the West Bank.

Results: The results of the study showed that there are statistically significant differences in the average responses of the study sample related to silence and voice of (approval and acceptance, self-protection) due to the university type variable, in favor of public and governmental universities. On the other hand, the results showed that there are no statistically significant differences in the average responses of the study sample members related to the silence and voice of social responsibility due to the variable type of university, whether public, governmental or private.

Conclusion: The study concluded that Silence of social responsibility is the most prevalent among employees, followed by silence of approval and acceptance, then silence of self-protection, which came in the last place according to the measurement used. The study also concluded that voice of social responsibility is the most prevalent among employees, followed by voice of self-protection, then voice of approval and acceptance, which came in the last place.

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