انتشار ظاهرة العنف ضد الكوادر الطبية في عدد من المستشفيات الحكومية في الاردن من وجهة نظر المراجعين أنفسهم

Eaman  Al-Nsoor; Amany   Al-Nsour; Ahmad   Al Nsour

doi:10.35516/edu.v49i2.1051

Authors

Eaman Al-Nsoor Ministry of Education, Jordan
Amany Al-Nsour Researcher – Self Employment
Ahmad Al Nsour Jordan University Hospital

DOI:

https://doi.org/10.35516/edu.v49i2.1051

Keywords:

violence, hospitals, medical staff, patients, public hospitals, Jordan

Abstract

Objectives: This study aims to identify the causes of the spread of violence against medical staff at a number of public hospitals in Jordan from the patients’ perspective.

Methods: The study followed a descriptive analytical method. The sample consisted of (136) patients selected randomly from some of the public hospitals: Al Bashir Hospital, Jerash Public Hospital, and Salt Public Hospital.

Results: The results of the study showed that the main reasons for the spread of the phenomenon of violence against medical staff at public hospitals by patients are the failure to apply strict penalties to the perpetrators of violence inside the hospital; the failure of the patients to understand the priorities of receiving treatment (emergency/ non-emergency); failure to adhere to the instructions that prevent the presence of large numbers of those accompanying the patient, the lack of medical personnel that meet the needs of all patients, and the inequality in the treatment of patients by medical personnel. The study also found that the most common forms of violence against medical personnel at public hospitals among patients are verbal and physical violence. It proved that there is no statistically significant relationship between the causes and forms of violence practiced by the patients and the variables of gender and educational qualification.

Conclusions: The study recommends the necessity of setting stricter laws for those who practice violence and activating the role of hospital security to take security measures against the aggressors..

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