The Use of Management by Objectives by the Departments of Public Relations in Jordanian Universities and its Impact on their Job Performance: A Survey Study

غالب شطناوي; أحمد سمير محمود

doi:10.35516/hum.v50i1.4439

المؤلفون

غالب شطناوي جامعة اليرموك، الأردن
أحمد سمير محمود جامعة اليرموك، الأردن

DOI:

https://doi.org/10.35516/hum.v50i1.4439

الكلمات المفتاحية:

الممارسة، إدارات العلاقات العامة، الإدارة بالاهداف، الجامعات الأردنية، الأداء الوظيفي

الملخص

هدفت هذه الدراسة إلى تعرُّف مدى ممارسة إدارات العلاقات العامة بالجامعات الأردنية للإدارة بالأهداف وانعكاسها على أدائها الوظيفي واعتمدت على المنهج الوصفي المسحي، وجرى الحصول على البيانات من المبحوثين باستخدام أداة الإستبانة التي وُزّعتا مع شريحة كبيرة من الجمهور توزيعها باستخدام أسلوب الحصر الشامل على العاملين في إدارات العلاقات العامة بالجامعات الأردنية في إقليم الشمال والبالغ عددهم (49) مفردة، وتوصلت الدراسة إلى عدة نتائج أهمها: إن ممارسة الإدارة بالاهداف في إدارات العلاقات العامة بالجامعات الأردنية تمارس بدرجة متوسطة، وأن مبدأ المشاركة يمارس بدرجة متوسطة، بينما مبدأ تحديد الأهداف يمارس بدرجة مرتفعة، كما إن مبدأ دعم الإدارة العليا والرقابة يمارسان بدرجة متوسطة، في حين مبدأ التقييم يمارس بدرجة منخفضة، وإن مستوى الأداء الوظيفي للعالمين كان مرتفعًا جدًا، كما بيّنت الدراسة وجود علاقة ذات دلاله إحصائية بين ممارسة مبدأ المشاركة والأداء الوظيفي وعدم وجود علاقة ذات دلالة إحصائية بين مبدأ: تحديد الأهداف، دعم الإدارة الىعليا، الرقابة، التقييم، والأداء الوظيفي، ووجود فروق ذات دلاله إحصائية بين نوع الجامعة والأداء الوظيفي.

التنزيلات

بيانات التنزيل غير متوفرة بعد.

المراجع

Abdel Wahab, Ali Mohamed. (1984). management with theoretical and practical objectives. Cairo: Gharib library for printing and publishing.

Abu Al-assaf, Supporter and Al-Marei, Haitham. (2019). human resource management. Dar Amjad for publishing and distribution.

Abuhashesh, Mohammad and Al-Dmour, Rand and Masa’deh, Ra’ed(2019) factors that affect employee’s job satisfaction and performance to increase customers’ satisfactions, journal of human resources management research, 23 pages.. volume 2019, article id 354277.

Akilat, India. (2002). the degree of application of the management by objectives model in educational supervision from the point of view of educational supervisors in the northern governorates. A magister message that is not published. Middle East University. Oman.

Al-Aifa, Muhammad. (2015). the impact of human relations on the job performance of workers: a field study: the phosphate mining complex in jebel el anq, tebessa province. The researcher magazine, Algeria, issue 15, 127-137.

Al-Astal,Tareq (2008). The degree of application of management by objectives on private Jordanian universities in Amman from faculty members’ point of view. a magister message that is not published. Middle East University. Jordan.

Al-Bustan, Ahmed and Abdel-Gawad, Abdullah and Paul, and Wasfi. (2010). educational administration and supervision. kuwait: al Falah library for publishing and distribution.

Al-Farra, Majid and Al-Hindi, Ashraf. (2018). the application of management by objectives in governmental institutions and its impact on the rehabilitation of an alternative leadership, a case study: the ministry of interior and national security - gaza. Journal of the Islamic university of economic and administrative studies. Palestine, vol 26. p1-32.

Al-Harbi, Musa bin Suleiman. (2008). the role of management by objectives in developing the competencies for school principals in tabuk educational directorate from their point of view. A magister message that is not published. Mutah University. Jordan.

Al-Hassan, Hossam (2002). “Management by objectives: a field study for companies covered by ministerial resolution no. 78 dated 17/1/1999.” unpublished master's thesis. Faculty of economics. Damascus University. Syrian.

Al-hiti, Salah. (2009). analysis of the foundations of public administration, a contemporary perspective. Amman: al-Yazoudi publishing house.

Al-khatib, Ahmed and Maayah, Adel. (2006). creative management of universities: modern models. i 1. Amman: Jadara publishing.

Al-Khudar,Rana & Al-Mohammed, Sa'd(2016) the reality of applying management by objectives by managers of supervision offices in Riyadh city from the perspective of supervisors. Specialized international educational journal. volume 5. issue 4. pp. 336-386.

Al-Meshal,Ahmed (2017). The impact of management by objectives on decision-making in the press, publishing and publications sector in the Kuwaiti ministry of information. a magister message that is not published. Middle East University. jordan.

Al-Nuaimi, Muhammad and Sweis, Ratib. (2008). contemporary quality management. Amman: Dar al-Yazuri for publishing and distribution.

Al-qusayreen, Bara' (2014). The degree of management practice by objectives among school principals of the directorate of education in bani kenana district and its relationship to the achievement motivation of their teachers. A magister message that is not published. Al al-Bayt University. Jordan.

Al-Rashedi,Mohammad (2014) the impact of using technique management by objectives (mbo) on performance of employees (an applied study in the national oil institution in state of Kuwait). a magister message that is not published. Middle East University. Jordan.

Al-Shammari, Muhammad. (2013). the role of public relations in the Kuwait news agency (Kuna) in achieving job satisfaction for its employees - an applied study. unpublished master's thesis, college of mass communication. Middle East University. oman.

Drucker, P. F. (1976). What results should you expect? A users' guide to mbo. Public administration review, 36(1), 12-19.‏.vol.63.

Evans-obinna, R. (2016). Management by objective: a top down planning technique for effective Nigerian secondary school management in 21st century. International journal of education, learning and development, 3(12), pp. 70 – 81.

Gouda, Mahfouz and Zoubi, Hassan. (2008). business organizations: concepts and functions. Jordan. Wael publishing house.

Kafi, Mustafa and Kafi, Heba. (2017). communication and public relations in the tourism establishment and its application. Alfa Documents. Constantinople .Algeria.

Majali, Abdul Salam. (2009) the Jordanian society for scientific research. Journal of scientific research. p. 12.

Moayedi, A. A., & Azizi, M. (2011). Participatory management opportunity for optimizing in agricultural extension education. Procedure-social and behavioral sciences, 15, 1531-1534.

Muda, I., Rafiki, A., & Harahap, M. R. (2014). Factors influencing employees' performance: a study on the Islamic banks in Indonesia. International Journal of Business and Social Science, 5(2).‏

Ofojebe, W. N., & Olibie, E. I. (2014). Management by objectives (mbo) imperatives for transforming higher education for a globalised world. Journal of international education and leadership, 4(2), n2.‏

Sharif, Talal. (2002). leadership styles and their relationship to job performance. A magister message that is not published. naif arab society for security sciences. Saudi Arabia.

Wagner, I., john, A. &Hollenbeck, J. R. (1992). Organizational behavior, Englewood cliffs, New Jersey: prentice hell. inc.

Youssef, Mahmoud. (2011). public relations in the service of the political candidate. i 1. Beirut: Arab thought house.