الاتصال الحكومي أثناء الأزمات من منظور أكاديمي دراسة ببليومترية للمنشورات: دراسة ببليومترية للمنشورات العلمية
DOI:
https://doi.org/10.35516/Hum.2026.9475الكلمات المفتاحية:
الحكومة، التواصل في الأزمات، الببليومترية، قاعدة بيانات سكوبسالملخص
الأهداف: قامت هذه الدراسة بمراجعة وفحص الجوانب المختلفة للاتصال الحكومي بالأزمات، مع التركيز على العديد من المجالات الموضوعية، بما في ذلك الاتصال بالأزمات، وإدارة المخاطر، وتأثير وسائل التواصل الاجتماعي.
طرق البحث: استخدمت الدراسة التحليل الببليومتري لفحص اتجاهات وأنماط المنشورات في اتصالات الأزمات الحكومية. كشف تحليل شامل للمعلومات العامة حول اتصالات الأزمات الحكومية، والدول الأكثر إنتاجية، والمصادر العلمية الأكثر شعبية، والانتماءات الأكثر إنتاجية، ومصادر التمويل والمؤلفين الأكثر تأثيرًا، والكلمات الرئيسية المتكررة، أن "الاتصالات في أثناء الأزمات" كانت القضية المهيمنة. وكانت الكلمات الرئيسية الأخرى المتكررة هي "كوفيد-19"، و"الإبلاغ عن المخاطر"، و"الثقة"، و"وسائل التواصل الاجتماعي".
النتائج: سلطت الدراسة الضوء على أهمية الاتصال الحكومي ودور القنوات الرقمية مثل تويتر في نشر المعلومات في أثناء الأزمات. وشاركت في الدراسة مؤسسات رائدة، بما في ذلك جامعة ميريلاند وجامعة نانيانغ التكنولوجية، وكبار العلماء. ومع ذلك، هناك بعض القيود. تؤثر الدول الصناعية في الغالب على الأبحاث ووسائل التواصل الاجتماعي.
الاستنتاجات: تتضمن التوصيات صياغة أفكار جديدة حول التواصل في الأزمات، والبحث في وسائل الإعلام غير الرقمية، وتعزيز التغطية الإقليمية. يقدم هذا البحث رؤى أوسع حول كيفية استمرار تغير استراتيجيات الاتصال أثناء الأزمات وصلتها بإدارة اتصالات الأزمات في المستقبل وتصبح معقدة بشكل متزايد.
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