Measuring Tourist’s Satisfaction in Qatar
DOI:
https://doi.org/10.35516/Hum.2026.9379Keywords:
Tourist satisfaction, quality of tourism services, tourist expectations, tourist experience, revisit intentions, tourism in QatarAbstract
Objective: This study aims to analyze the factors influencing international tourists' satisfaction with their tourism experience in Qatar.
Methods: The study adopted a descriptive-analytical approach. Primary data were collected using a questionnaire distributed to a random sample of 430 international tourists at major tourist sites in Qatar.
Findings: The statistical analysis results indicated a significant positive impact of the quality of tourism services, the diversity of activities and events, and the alignment of the experience with tourists' expectations on their overall satisfaction with the trip. The findings also revealed a positive relationship between tourists' satisfaction and their intention to revisit Qatar and recommend it to others.
Conclusion: The study provides important insights into the factors influencing international tourists' satisfaction in Qatar. The results highlight the significant impact of service quality, diversity of activities, and expectation alignment on overall satisfaction.
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Copyright (c) 2025 Dirasat: Human and Social Sciences
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Accepted 2025-01-27
Published 2026-02-01
