دراسة تحليلية للدوران الوظيفي في مهنة الارشاد السياحي في الأردن

Mohammad Al-Badarneh; Mukhles  Al-Ababneh; Mohammad Abuhjeeleh; Khaldoun Kanaan; Bashar  Maaiah

doi:10.35516/hum.v51i5.4330

Authors

Mohammad Al-Badarneh Department of Travel and Tourism, Faculty of Tourism & Hotel Managment, Yarmouk University, Irbid, Jordan https://orcid.org/0000-0002-5992-5329
Mukhles Al-Ababneh Department of Hotel & Tourism Management, Petra College of Tourism & Archaeology, Al-Hussein Bin Talal University, Ma’an, Jordan https://orcid.org/0000-0001-8898-3061
Mohammad Abuhjeeleh Department of Hotel Management, Faculty of Tourism & Hotel Managment, Yarmouk University, Irbid, Jordan https://orcid.org/0000-0003-0884-9327
Khaldoun Kanaan Department of Hotels & Tourism Sciences, Aqaba University College, Al-Balqa Applied University, Jordan https://orcid.org/0000-0002-2253-333X
Bashar Maaiah Department of Travel and Tourism, Faculty of Tourism & Hotel Managment, Yarmouk University, Irbid, Jordan https://orcid.org/0000-0001-6178-5751

DOI:

https://doi.org/10.35516/hum.v51i5.4330

Keywords:

Job turnover, tour guidance, structural equasion model, Jordan

Abstract

Objectives: Based on an in-depth review of previous studies, the current study aimed to present a new model to comprehend how job turnover is affected, represented by the variable intention to leave, socio-economic determinants, seasonality, and job security. Furthermore, It aimed to identify the mediating role of job security in connection between socio-economic and seasonal economic determinants on the one hand and the intention to leave work on the other.

Methods: the study adopts a quantitative approach. A questionnaire was electronically distributed to a majority of tour guides in Jordan, resulting in 314 responses. Path analysis was employed to investigate the hypotheses concerning the impact of independent variables on the dependent variable, as well as to explore the mediating role of job security.

Results: The study results indicated a significant positive effect on socioeconomic determinants and seasonality on job security on the one hand and intention to leave work on the other. The effect of job security on intention to leave work has also been proven. Finally, the results indicated a statistically significant effect of job security as a mediating variable in the relationship between economic, social and seasonal determinants on the one hand and the intention to leave work on the other.

Conclusions: Based on the results, the study presented practical recommendations to decision- makers regarding the need to adopt trade union work for the tour guidance profession in Jordan. It also provided theoretical recommendations for the upcoming researchers, with a particular emphasis on the utitlization of social theories to reach outcomes with a high level of scientific depth.

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